Refund policy
REFUND & CANCELLATION POLICY
Last updated: 8 August 2026
Because our store sells digital products, specific rules apply to cancellation and refunds.
1. Digital Products
Digital products are delivered electronically and may become available immediately after purchase.
Please check the product description carefully before purchasing.
2. Your Statutory Rights
Nothing in this policy affects any statutory consumer rights you may have under Irish or EU law.
For eligible online contracts, consumers generally have a 14-day cancellation period. However, statutory exceptions can apply to digital content that is not supplied on a tangible medium.
Where applicable, we will obtain your express consent to begin supplying the digital content before the end of the cancellation period and your acknowledgement that you may lose the cancellation right once supply begins.
3. Refund Requests
If you experience a technical problem, receive an incorrect product, receive a defective digital product, or believe that your purchase does not conform to the contract, contact us at:
Please include:
- Your name;
- Order number;
- Email address used for purchase; and
- A description of the problem.
We will assess the issue and provide the appropriate remedy in accordance with applicable law.
4. Duplicate Purchases
If you accidentally purchase the same digital product more than once, contact us as soon as possible.
We will review the circumstances and, where appropriate, provide a refund for the duplicate purchase.
5. Unauthorised Distribution
A refund will not normally be provided merely because a customer has downloaded or accessed a product and subsequently shared, copied or redistributed it in breach of its licence.
This does not affect any statutory rights that cannot legally be excluded.
6. Contact
Refund and cancellation requests should be sent to:
Ultimatefreedominlife.com
Email: stanleywong888@gmail.com